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Privacy Policy

1. Introduction and General Terms

 


spacepooTV is a subsidiary of  CatchastarTV Limited  and is committed to protecting you and your family's personal information when you are using  CatchastarTV Limited  services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through the CatchastarTV Limited group.

In order to provide you with the full range of CatchastarTV Limited  services, we are sometimes required to collect information about you.

 

This privacy policy explains the following:

  • what information  CatchastarTV Limited  may collect about you; 
  • how CatchastarTV Limited  will use information we collect about you; 
  • when CatchastarTV Limited  may use your details to contact you; 
  • whether CatchastarTV Limited  will disclose your details to anyone else; 
  • your choices regarding the personal information you have provided to us; 
  • the use of cookies on CatchastarTV Limited  websites and how you can reject these cookies.

As set out above, CatchastarTV Limited  is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws").


The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

2. What information will CatchastarTV Limited collect about me?


When you sign up to participate in or receive a service from any CatchastarTV Limited website, such as newsletters, competitions,  message boards or register with the single universal online registration system used across different parts of CatchastarTV Limited  called "Single Sign-On", we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable CatchastarTV Limited and its service providers to provide you with the services you select.
 

Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information (e.g. if you're sending in an application to be a contributor on a political party we may need to know your political leanings). When we do this we will specify further on these webpages why we are collecting your information and how we will use it.

CatchastarTV Limited also uses cookies (see paragraph 13 below for details) and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience.

This information is not used to develop a personal profile of you and the log files are regularly purged.

We also use your IP address to determine whether you are accessing the services from the UK or not. If not, you may be re-directed to the international version of  a CatchastarTV Limited site (see paragraph 11 for details.)

3. How will CatchastarTV Limited  use the information they collect about me?


CatchastarTV Limited  will use your personal information for a number of purposes including the following:

  • for "service administration purposes", which means that CatchastarTV Limited  may contact you for reasons related to the service you have signed up for, as set out in paragraph 4 below (e.g. to provide you with password reminders or to notify you that a particular service has been suspended for maintenance);
  • to contact you about a submission you have made to the websites, including any content you provide, see especially the UGC FAQS. 
  • to personalise the way CatchastarTV Limited  content is presented to you (e.g. if we notice that the first thing you look at every day is the sport genre, then we may present this information or a link to it on your homepage);
  • IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and 
  • to analyse and improve the services offered on CatchastarTV Limited e.g. to provide you with the most user-friendly navigation experience.

Where CatchastarTV Limited proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

4. When will CatchastarTV Limited contact me?

CatchastarTV Limited  may contact you:

  • in relation to the functioning of any service you have signed up for in order to ensure that CatchastarTV Limited can deliver the services to you;
  • where you have opted to receive further correspondence;
  • in relation to any contribution you have made to CatchastarTV Limited, e.g. on CatchastarTV Limited message boards;
  • to invite you to participate in surveys about CatchastarTV Limited services (participation is always voluntary); and
  • for marketing purposes where you have specifically agreed to this (see paragraph 5 below)

Local pages will give you detailed information about how CatchastarTV Limited  will contact you in relation to specific services.

5. Will I be contacted for marketing purposes?


CatchastarTV Limited won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes, but may send you updates on services that you have requested to be kept informed about.

6. Will CatchastarTV Limited share my personal information with anyone else?

 

 

7. Offensive or inappropriate content on CatchastarTV Limited website

 

 

8. What if I am a user aged 16 or under?

 

9. How long will CatchastarTV Limited keep my personal information?

 

 

10. Can I find out what personal information CatchastarTV Limited holds about me?

 

 

11. What if I am accessing CatchastarTV Limited websites outside the UK?

 

 

12. Changes to CatchastarTV Limited’s Privacy Policy

 

13. Cookies Policy -Information CatchastarTV Limited collects from you

a. What is a cookie?

 

 

b. How does CatchastarTV Limited use cookies?

 

 

c. CatchastarTV Limited cookies and how to reject cookies?

 

 

14. Contacting CatchastarTV Limited about this Privacy Policy


If you have any questions or comments about this Privacy Policy please contact; (Email: info@spacepoo.tv ).   Privacy Policy Enquiries, CatchastarTV Limited (Email: info@spacepoo.tv).


A list of the main cookies that CatchastarTV Limited  sets (and what each is used for) together with ways to minimise the number of cookies you receive can be found at the CatchastarTV Limited's Cookie List and How To Reject Cookies.

 


Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

CatchastarTV Limited (and CatchastarTV Limited  ( Worldwide ) in relation to international users) also use a number of independent measurement and research companies. They gather information regarding the visitors to CatchastarTV Limited  sites on our behalf using cookies, log file data and code which is embedded on our website. CatchastarTV Limited  and CatchastarTV Limited (Worldwide ) use this type of information to help improve the services it provides to its users. CatchastarTV Limited and CatchastarTV Limited ( Worldwide ) strictly require that third parties do not use any information for their own business or other purposes (see paragraph 6 above). Certain other areas of CatchastarTV Limited may use cookies for a specific reason - for example, to help an online game work effectively on your device. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.


A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of CatchastarTV Limited  features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to CatchastarTV Limited, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.


This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any CatchastarTV Limited website. The date of the most recent revisions will appear on this page.

 


spacepooTV  is published in the UK by CatchastarTV Limited. For international users accessing the site from outside the UK, the site is made available to you by CatchastarTV Limited  commercial subsidiary, CatchastarTV Limited ( Worldwide ), on a commercial basis (ie some of the pages you access will have advertising on them) under licence from CatchastarTV Limited. However all personal information submitted by you to the site goes directly to CatchastarTV Limited and will be processed in accordance with this Privacy Policy (and any local terms that apply on websites) unless terms on sites specify otherwise.


You should note that CatchastarTV Limited ( Worldwide) does place a number of cookies on spacepooTV and may collect information about international users from these - please see paragraph 13 for more information about cookies.


Under the Data Protection Act you have the right to request a copy of the personal information CatchastarTV Limited holds about you and to have any inaccuracies corrected. (We charge £20 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.

Please address requests and questions about this or any other question about this Privacy Policy to the Data Protection Officer, CatchastarTV Limited,(Email: info@spacepoo.tv ).


We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with CatchastarTV Limited or CatchastarTV Limited’s corporate retention schedule (this is a database that defines which documents should be kept and for how long). In the case that you wish to cancel your registration as a CatchastarTV Limited member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.


Where you contribute to CatchastarTV Limited CatchastarTV Limited will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. 


CatchastarTV Limited, has no obligation to record snapshots of history which may include some User Generated Content i.e. content provided by users. Therefore, some content submitted to or shared with CatchastarTV Limited may be retained for prolonged periods of time or potentially indefinitely in CatchastarTV Limited’s Archive, which is true of News contributions which are published. There may also be rare instances where we will share your contribution with third parties in the interests of maintaining historical archives. Where possible, we will endeavour to inform you upfront or let you know at a later date where we are likely to keep content indefinitely or pass it onto an approved historical archive.


If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to CatchastarTV Limited websites. Users without this consent are not allowed to provide us with personal information.

 


If you post or send offensive, inappropriate or objectionable content anywhere on or to CatchastarTV Limited, or otherwise engage in any disruptive behaviour on CatchastarTV Limited, CatchastarTV Limited may use your personal information to stop such behaviour.
Where CatchastarTV Limited reasonably believes that you are or may be in breach of any of the laws of England or Wales (e.g. because content you have posted may be defamatory), CatchastarTV Limited may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.

 


We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within CatchastarTV Limited. However, sometimes CatchastarTV Limited uses third parties to process your information. CatchastarTV Limited will require these third parties to comply strictly with its instructions and CatchastarTV Limited will require that they do not use your personal information for their own business purposes.
Please note that if you are accessing CatchastarTV Limited from outside the UK and you make a comment or complaint regarding any element of advertising (see paragraph 11 for more details about this) then CatchastarTV Limited may forward your correspondence to  CatchastarTV Limited  customer services only for the purposes of responding to you.

 

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